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Sat, 09 am - 01 pm

2A Cameron Way,
Pakenham, VIC 3810

Cancellation Policy | Racecourse Road Family Health

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  • Cancellation Policy | Racecourse Road Family Health

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    • 9:00 am - 06:00 pm
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    cancellation policy

    Cancellation Policy

    At Racecourse Road Family Health – Pakenham, we do our best to provide timely and accessible appointments for all patients. To help us manage appointment availability and reduce waiting times, we kindly ask patients to let us know as early as possible if they are unable to attend their appointment.

    FamilyHealth

    What if I need to cancel my appointment?

    If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.

    This allows us to offer the appointment time to another patient who may be waiting to see a doctor or healthcare provider.

    Cancellation Fees

    A cancellation fee may apply if you do not provide at least 24 hours’ notice, or if you do not attend your appointment.

    Our team understands that unexpected situations can happen. If you are unable to attend, please contact the clinic as soon as possible so we can assist you.

    How to Cancel or Reschedule

    You can cancel or reschedule your appointment by contacting Racecourse Road Family Health directly.

    Phone: 03 9373 3333
    Address: 2A Cameron Way, Pakenham, VIC 3810

     

    Providing notice when cancelling an appointment helps us support other patients and keep appointments running as smoothly as possible.

    Thank you for your cooperation and understanding.

    Need Help?

    Call us at 03 9373 3333 or email info@racecourseroadfamilyhealth.com.au. Our team is here to assist you with any concerns or questions.
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